Refund policy

At Maxishine, your satisfaction matters to us.

Returns
You have 14 days from the date you receive your item to request a return. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

How to start a return
Contact us at [your support email] with your order number and reason for return. Once approved, we'll provide instructions for sending your item back.

Refunds
Once we receive and inspect your return, we'll notify you of approval. Approved refunds are processed to your original payment method within 5-10 business days.

Damaged or incorrect items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund at no extra cost.

Non-returnable items
Sale items and gift cards are final sale unless faulty.